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Friday, May 8, 2009

Very Disappointed at CIAO.com

So, last fall I entered a few blog contests through the Bloggy Carnival (RIP). For a number of the contests that I entered, I wrote thoughtful and insightful reviews for Ciao. Well, to my excitement, I happened to win 3 contests, each for a $25 Apple Gift Card. I was stoked because I was going to give them to my husband for Christmas. Christmas came and went and I still didn't have my cards. As a matter of fact, it is now 7 months later and I still don't have my cards.

This makes me upset because as a blogger, I host contests and I expect my prizes to be shipped, to my readers, in a timely matter. Ciao is bogus and I am more than livid. Wouldn't you be? How can that make me trust them as a company or sponsor, what do you think?

38 comments:

Christine said...

I would be angry too, how irresponsible of a company to not follow thorugh. I will keep that in mind with any PR dealings I amight have with them in the future.

brandy said...

i agree, very unprofessional and how do they expect anyone in the blogosphere to trust them now? have you tried to contact them again or at all

Ingrid said...

I know exactly how you feel. I entered several of the One World One Heart blogs earlier this year and won a prize in February and I still don't have her prize either. I've written her several times, she replied 3 times that she was mailing tomorrow! Well tomorrow never came.

Simply Being Mommy said...

Totally unacceptable! Hopefully since you've brought this out, no one else will have to deal with this company.

Golfersmom said...

Thank you for telling about this company. I would be very upset about this as well.

Misadventurous Mommy said...

I agree as well. Things happen (I mean we're moms and we know that better than anyone)and if something happened that prevented your prizes from being shipped then they should have been forthright and honest with you instead of giving you the run around it's unprofessional period!

Cat@3KidsandUs said...

That is beyond terrible. That's how companies end up on a blacklist, that this one is now on mine.

Leland's Mama said...

I definitely will not be doing any type of business with this company, blog related or otherwise. That is ridiculous.

Miss Blondie said...

That is unbelievable!! That company just totally took advantage of bloggers and I'm glad you took a stand to warn us all of their lack of commitment!! Shame on them!!

Jolly Mom said...

I would be upset too! As a blogger, one of my biggest pet peeves is when a company doesn't follow through on their end. Thanks for letting us know!

Annette said...

This is my biggest fear as a blogger. So not cool.

Firefly@www.firefly-shop.org said...

That is so bad.And I know how you feel, they definitely shouldn't be trusted by anyone!

ahappyhippy mom said...

I have had this happen to me from a pretty well known blog. I won back in December and still no prize. Ive moved on and don't ever expect to get it.

Christina said...

I hate when companies/bloggers do that. Thanks for the warning.

CanCan (MomMostTraveled) said...

That stinks. They won't be getting my business.

Erin Tales said...

I'm sorry. And I would unlink your hyperlink. LMAO. You are sending traffic and helping their SEO. But rant away.

Andrea said...

That stinks, Maggie! I would definitely be upset. Have you contacted them? I would like to hear how they would explain themselves!

Naomi said...

That is really lame. I would love to think it was an oversight but I've had a couple of issues with prizes that never showed up, both as a winner and a contest host. Luckily, I've been able to pony up prizes for my winners but I'm still waiting on a pair of Joe's Jeans and a Petunia Picklebottom bag that never came...

noreen said...

I won one of those cards back in October. I finally got it about Feb but it can only be used in an apple store not online.

LauraF said...

That's horrible!!!
I won't forget that name now either- as it should be. I'll be telling friends/family to beware as well.
I hope you get your giftcards after all- what a scam!

deb thompson said...

That is terrible!! CIAO should be ashamed of their behavior. Adding them to my list of businesses NOT to do business with.

Alexia said...

That's not cool. I've had prizes not show up as well and it gets them put on my list. Have you tried contacting the company directly? I've had to bypass bloggers before and go straight to the sponsor to get my prize. It's so annoying!

dolls123 said...

Thanks for letting us know about this company

luckydolls123[at]verizon[dot]net

tiff snedaker said...

That is just ridiculous. So sorry that this happened. Glad to be warned to know not to trust them.

Lisa P said...

Not cool at all! Heck Ive been waiting for a prize from Enfamil for almost a year they never even bothered to respond to any of my emails! Dont companies realize that bad press spreds farther and faster then good?

Shelly said...

Reading these actually makes me feel better - one of the first things I won was a prize from well known national store on a well known blog. No prize ever. And the blogger seemed completely disinterested in following up...other times there is a delay the blogger feels bad .....

Natalie said...

Ok...this has me FREAKED out! I gave away a $75 gc for them. I hope my winner got it, I'm going to have to check in with her now. OMG...this has been forever ago.

Seriously...that's SO unprofessional of them!

Casey (EcOnomical Mom) said...

I just recently started hosting reviews and giveaways. What happened to you is one of my biggest fears! I try to be professional about my reviews/giveaways and I expect the company to be professional too! Thank you for pointing out Ciao's unprofessional behavior.

Holly said...

I would be mighty upset as well. Hopefully blogging about it will put them in the hot seat and will get your prizes to you quickly.

Sheri said...

Thanks for the heads up about this company. I am new to PR/Giveaways and am starting my blacklist right ----- NOW with #1) CIAO.

Bloggymommy said...

I'd be pissed to! Either you'll receive them now or at least everyone else will know not to trust them!

Momstart said...

Companies that pull out of giveaways stink. It's like they wanted the advertising, they got a lot of work for nothing. We work so hard as giveaway/review bloggers. It takes time to write a great review and then if it's a giveaway people get excited. The winner of the contest gets hurt and will do like you. Companies need to know that they can't treat people on the internet like crap.

Good post!!

Eighty MPH Mom said...

Thanks for the heads up. I was at their site a few months back, just to see what it was all about, and I didn't care for it (I can't remember why). But now, I'm glad I haven't been back. Shady, shady, shady.

Erin said...

This is so wrong! How can this company do business like this? I've never heard of Ciao before but I can guarantee I won't be working with them in the future!

A Psych Mommy said...

I would be upset, too! I hope they read your post and rectify the situation!

Angie Marion said...

I signed up then too but didn't win. That's ok though because after all these people joined, they changed the payouts MAJORLY, so I don't post reviews in there.

That's a shame they didn't hold up to their end of the bargain.

kiddiescorner said...

Yes you have reason to be upset. I just started doing giveaways and I truly hope all companies follow through with shipping the product.

Cindi @ Moomette's Magnificents Reviews said...

That is why it is so important for companies and brands to be aware of social media such as Twitter.

I hosted a Giveaway on my contest and was sent coupons to mail to my winners. The coupon value was supposed to be for a "free" item, and the coupons received didn't even cover the cost of the item. The coupons had to be reprinted by the company and took forever to arrive. I had to send out multiple emails (again) to the winners.

Companies cannot expect bloggers to promote their products and must always be cognizant of having their act together first if they want to work with us.